Content
Slides from March's CX User Group.
# Community Event
# Best Practices
# Customer Experience
# Customer Success
# Feature Adoption
Jenna McLaughlin · Nov 6th, 2025
In this session, Pendo's Sr. Director of Renewals, Jenna McLaughlin, walks users through how to leverage Pendo for CX use cases before demoing Predict, Pendo's tool for preventing churn proactively.
Use this template to define a SMART goal to help connect your Pendo admin work to business outcomes that reduce risk across your organization.
# Customer Experience
# Customer Success
# Best Practices
Use this template to define a SMART goal to help you connect your work to strategic impact.
# Customer Experience
# Customer Success
# Best Practices
Leaders
Jenna McLaughlin
