See how FinServ teams are getting more from Pendo
Join the Pendo Community for a virtual meetup where you'll learn from people tackling the same challenges you are.
First, hear from Guilherme de Moraes Santana , Jr. PM at banco BV, one of Brazil's largest private banks, on how his team used Pendo to overhaul its platform without disrupting the customers who rely on it every day. The result: adoption held through the migration, and NPS for the new channel is 4 points above the legacy platform. Guilherme will teach you how to use Pendo to:
- Decide who to migrate and when, using behavioral data to build safer migration waves
- Reach the right customers at the right moment with segmented guides across old and new platforms
- Find friction after launch with Session Replay (a misplaced button was sending wire transfers into the wrong flow!)
Then, we'll break into small groups to discuss the challenge we hear most frequently from FinServ teams: How do you drive Pendo adoption internally?
Come ready to learn what's working at banco BV, compare notes with other FinServ Pendo users, and share a few lessons of your own.
